77 lines
4.4 KiB
Python
77 lines
4.4 KiB
Python
# -*- coding: utf-8 -*-
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from __future__ import unicode_literals
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from django.db import models, migrations
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import orchestra.models.fields
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from django.conf import settings
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class Migration(migrations.Migration):
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dependencies = [
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migrations.swappable_dependency(settings.AUTH_USER_MODEL),
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]
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operations = [
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migrations.CreateModel(
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name='Message',
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fields=[
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('id', models.AutoField(auto_created=True, primary_key=True, verbose_name='ID', serialize=False)),
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('author_name', models.CharField(verbose_name='author name', max_length=256, blank=True)),
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('content', models.TextField(verbose_name='content')),
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('created_on', models.DateTimeField(verbose_name='created on', auto_now_add=True)),
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('author', models.ForeignKey(related_name='ticket_messages', to=settings.AUTH_USER_MODEL, verbose_name='author')),
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],
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options={
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'get_latest_by': 'id',
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},
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),
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migrations.CreateModel(
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name='Queue',
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fields=[
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('id', models.AutoField(auto_created=True, primary_key=True, verbose_name='ID', serialize=False)),
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('name', models.CharField(unique=True, verbose_name='name', max_length=128)),
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('verbose_name', models.CharField(verbose_name='verbose_name', max_length=128, blank=True)),
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('default', models.BooleanField(default=False, verbose_name='default')),
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('notify', orchestra.models.fields.MultiSelectField(choices=[('SUPPORT', 'Support tickets'), ('ADMIN', 'Administrative'), ('BILLING', 'Billing'), ('TECH', 'Technical'), ('ADDS', 'Announcements'), ('EMERGENCY', 'Emergency contact')], help_text='Contacts to notify by email', verbose_name='notify', blank=True, default=('SUPPORT', 'ADMIN', 'BILLING', 'TECH', 'ADDS', 'EMERGENCY'), max_length=256)),
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],
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),
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migrations.CreateModel(
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name='Ticket',
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fields=[
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('id', models.AutoField(auto_created=True, primary_key=True, verbose_name='ID', serialize=False)),
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('creator_name', models.CharField(verbose_name='creator name', max_length=256, blank=True)),
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('subject', models.CharField(verbose_name='subject', max_length=256)),
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('description', models.TextField(verbose_name='description')),
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('priority', models.CharField(choices=[('HIGH', 'High'), ('MEDIUM', 'Medium'), ('LOW', 'Low')], default='MEDIUM', max_length=32, verbose_name='priority')),
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('state', models.CharField(choices=[('NEW', 'New'), ('IN_PROGRESS', 'In Progress'), ('RESOLVED', 'Resolved'), ('FEEDBACK', 'Feedback'), ('REJECTED', 'Rejected'), ('CLOSED', 'Closed')], default='NEW', max_length=32, verbose_name='state')),
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('created_at', models.DateTimeField(verbose_name='created', auto_now_add=True)),
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('updated_at', models.DateTimeField(verbose_name='modified', auto_now=True)),
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('cc', models.TextField(help_text='emails to send a carbon copy to', verbose_name='CC', blank=True)),
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('creator', models.ForeignKey(null=True, related_name='tickets_created', to=settings.AUTH_USER_MODEL, verbose_name='created by')),
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('owner', models.ForeignKey(null=True, related_name='tickets_owned', blank=True, to=settings.AUTH_USER_MODEL, verbose_name='assigned to')),
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('queue', models.ForeignKey(null=True, related_name='tickets', blank=True, to='issues.Queue')),
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],
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options={
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'ordering': ['-updated_at'],
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},
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),
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migrations.CreateModel(
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name='TicketTracker',
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fields=[
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('id', models.AutoField(auto_created=True, primary_key=True, verbose_name='ID', serialize=False)),
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('ticket', models.ForeignKey(related_name='trackers', to='issues.Ticket', verbose_name='ticket')),
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('user', models.ForeignKey(related_name='ticket_trackers', to=settings.AUTH_USER_MODEL, verbose_name='user')),
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],
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),
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migrations.AddField(
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model_name='message',
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name='ticket',
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field=models.ForeignKey(related_name='messages', to='issues.Ticket', verbose_name='ticket'),
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),
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migrations.AlterUniqueTogether(
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name='tickettracker',
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unique_together=set([('ticket', 'user')]),
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),
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]
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