---
title: Troubleshooting access problems
### I get an access denied error when trying to access an application.
If your user is a superuser, or has the attribute `passbook_user_debug` set to true:
![](./passbook_user_debug.png)
Afterwards, try to access the application again. You will now see a message explaining which policy denied you access:
![](./access_denied_message.png)