diff --git a/website/docs/troubleshooting/image_upload_backup.md b/website/docs/troubleshooting/image_upload_backup.md
new file mode 100644
index 000000000..55cf74337
--- /dev/null
+++ b/website/docs/troubleshooting/image_upload_backup.md
@@ -0,0 +1,19 @@
+---
+title: Errors when uploading icons / during backups
+---
+
+:::info
+This is specific to the docker-compose installation, if you're running into issues on Kubernetes please open a GitHub issue.
+:::
+
+This issue is most likely caused by permissions. Docker creates bound volumes as root, but the authentik processes don't run as root.
+
+This will cause issues with icon uploads (for Applications), background uploads (for Flows) and local backups.
+
+To fix these issues, run these commands in the folder of your docker-compose file:
+
+```shell
+sudo chown 1000:1000 backups/
+sudo chown 1000:1000 media/
+sudo chown 1000:1000 custom-templates/
+```
diff --git a/website/sidebars.js b/website/sidebars.js
index 3add7fc2e..d96459aa9 100644
--- a/website/sidebars.js
+++ b/website/sidebars.js
@@ -160,6 +160,7 @@ module.exports = {
                 "troubleshooting/access",
                 "troubleshooting/emails",
                 "troubleshooting/login",
+                "troubleshooting/image_upload_backup",
             ],
         },
         {